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Richupon usb cables manufacturers have 20 years experience in custom usb cables and usb data cable manufacturing.

FAQ

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Brand, Logo, OEM, ODM

Q: Do you offer OEM/ODM services?

A: Yes, we are highly welcome OEM/ODM order. Our research and development team will satisfy all kinds of OEM and ODM request.

For OEM service, we could print your logo at our exit product. Also, we could use your design or help you design the package.

For ODM service, our professional engineers will give you the best price according to your engineering drawings. They could also design the product with your request. 

Shipment after payment

Q: When can you ship the products after we make payment?

A: Usually, we can ship the goods in 5-7 days. But if you need larger quantities, we need to confirm produce schedule first, then give you the shipping time.

Samples

Q: How could I get samples?

A: If you need samples for checking-up, we could send you the samples by DHL. Thus, the samples fee and freight cost will be required. If you have a DHL account, we could send the samples with your DHL account. If not, you could send us the samples fee together with the freight cost.

Guarantee quality

Q: How can you guarantee the quality?

A: We will give customer guarantee time 12 months. Our quality check team will check products one by one before shipping.

Payment method

Q: What is your payment information?

A: We accept T/T only, and 50% deposit in advance, 50% balance before delivery.

Main product

Q: What is your main product?

A: Our main products are wire harness assembly, USB cable, signal cable, and adaptor.

USB cable include all kinds of terminal 

Working time

Q: What is usually response time?

A: We will reply to any message in 12 hours on business days.

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